Step 1: Access Your Donor Portal
1. Open any email receipt from your recurring donation.
2. Click the link provided to access the donor portal.
3. Enter your email address to receive a 6-digit security code, then enter the code to sign in.
4. Select Recurring plans and click on your active plan.
Step 2: Make Changes to Your Gift
Once viewing your plan details, select any of the following options:
● Change Amount: Click Change amount, enter your new recurring donation total, adjust
processing fee/tip preferences if applicable, and click Save amount.
● Update Payment Method: Click Update payment method, enter your new credit/debit
card information, and click Save card.
● Pause Donations: Click Pause plan, select how long you would like to pause (or set a
custom resume date), and click Pause plan. Your donations will automatically resume
on the chosen date.
● Cancel Donation: Click Cancel plan and confirm your selection in the pop-up window.
Your status will update to Ended, and no future charges will occur.
Viewing Donation Receipts & History
● To review past transactions or download tax receipts, select your active or past plan and
click View payment history.
● Click on any individual transaction and select Download in the upper-right corner to
save a PDF receipt.
Note: Creating a recurring gift does not require a password-protected account. You can log into the donor portal at any time using the email address associated with your donation.